Essential rules for staying in control

Zodiac Casino Quebec presents its content only to adults aged 18 or older. Gaming should remain entertainment paid from money left after housing, bills, food, debt payments and other real-life needs.

Never play with borrowed money, a card used beyond your means or funds reserved for an obligation. No game can predict a win, and a loss does not become easier to recover because a session continues.

Set a budget, duration and frequency before play

Choose a deposit limit and a loss limit before the first wager, then treat that amount as the maximum cost of the session. Set a finishing time as well and use an alarm so that time does not depend on the outcome of a game.

Useful limits are specific, fit the available income and are difficult to change on impulse. Review account history regularly to compare the original plan with actual deposits, losses and time spent.

Behaviours that require an immediate break

End the session if you increase stakes to recover a loss, hide your activity, borrow to play or neglect sleep, work and relationships. Irritability, anxiety and difficulty thinking about anything else are also warning signs that deserve action before a crisis develops.

A break means closing the game, leaving the account and moving attention to an activity without wagering. Do not replace one game with another casino, and do not treat the break as a strategy for returning with more money.

Limits, time-outs and self-exclusion

A partner account may provide deposit, loss or time limits together with temporary time-outs. Activate tools directly in the account and review their duration, scope and modification rules before confirming the choice.

Self-exclusion is appropriate when a simple limit is no longer enough or a person wants to block access for a defined period. Exclusion from Loto-Québec and exclusion requested from another operator are not automatically identical, so check every service used and review the official Loto-Québec self-exclusion information.

Protecting money, the account and other people

Keep credentials private, refuse every request for a temporary security code and do not let another person use your payment method. Review transactions and contact support promptly when a login, deposit or withdrawal appears unfamiliar.

Friends and family should not finance play, cover a loss or share an account. A calm conversation about spending, time and behavioural changes can help identify a problem before the consequences become more serious.

Independent help available in Quebec

Outside help is appropriate as soon as gaming causes stress, secrecy, debt, conflict or loss of control. Jeu : aide et référence provides information and support in Quebec, while the Government of Quebec page on risky gambling behaviour explains warning signs and routes to assistance.

A person does not need to wait until the situation becomes severe before seeking help, and support may also be requested for someone close to them. Independent assistance complements account controls, but it should never be replaced by another promotion, deposit or attempt to recover a loss.

Our editorial commitment

We do not present gaming as income, promise wins or describe a promotion as a financial solution. Amounts, conditions and player controls should remain readable before any click to a partner service.

For a question about our pages, email support@zodiac-casino-quebec.ca. You can also read our terms and conditions, review our privacy policy or return to Zodiac Casino Quebec.